There are some things that make me super grumpy. Take my ResMed CPAP machine. Apparently they either have a manufacturing issue or a redesign boo-boo. Either way I just installed power supply box number 3 for the year 2024. Please understand that I am a fiber artist not an engineer. I am not an expert. This is not my field of study, expertise or work area. However this is July 19th and that means a power supply is lasting a little over 2 months each. I personally think that they should last much longer. Maybe even a year or 2.
I would like to point out that this is not a way to build customer satisfaction. It is also bad for the environment. E waste is hard to dispose of properly, many people do not have the knowledge or resources to dispose of e waste, so most land up in landfills. It is definitely not the way to increase your bottom line. ResMed you have to do better.
Another thing that makes me really grumpy is when a super big corporation buys a health food store then a few years down the line a new CEO takes over. The new CEO decides that there are too many items that the store carries. He looks at his labor cost and eliminates a very large portion of the healthy and vegan food, only to replace it with junk foods. Yes, the “food” you replace the healthy food with is junk food. The employees are instructed to send the customers to the frozen food section for the items that we used to get made in house. The things do not taste as good. Also cutting back the number of dairy free alternatives that taste good and not like cardboard is a mistake. I personally don’t consider soda to be a healthy choice. Yes, Amazon and Whole Foods this is you.
You have also turned a good portion of the front end into an Amazon return hub. Eliminating indoor seating in the middle of the desert. You have cut off the restaurant hours to 2 days a week, instead of 7. You have also cut the quality of the prepared food to go. Yes, people have noticed. I am now buying my fruit at different grocery stores. Safeway has a nice selection of cut up fruit at a better price. Sprouts has a better selection of fresh fruit at a lower cost too. Trader Joe’s has a limited but good selection of fresh fruits and vegetables at a lower price.
The specialty sector of the food industry requires knowledge of the food industry is a very hard market to do well in. It requires someone with a food industry background and experience. The food sector typically has a lower profit margin. That is usually made up with volume. Maybe it’s time to hire someone with experience in the field to run Whole Foods
The last thing that is making me grumpy right now is my body and its inability to handle the heat. I was in a warm room for 3 hours on Wednesday morning. It is Saturday morning and I am still dealing with the aftermath. My spoons are low. I am aching almost every where. I want my 30 something body back.
This blog post was written over 2 days.
TTFN
