There is an update on my Volvo. John called to ask for the service manager this afternoon. There was no service manager available. No wonder the service department is such a mess. They repeated that there was not a sooner appointment. However we could drop the car off and they would try to find time to fix it.
Really it’s going to sit outside in the elements waiting to get fixed instead of my secure garage. Ok, we will give it a try. This does not leave me with a good feeling.
Did I mention that they also cancelled my appointment for the routine service for my car too? Why would they cancel the appointment for routine service when we were trying to get it done before the 4 year mark?
You have to remember that this dealership had an official unveiling ceremony with a box of roses less than 4 years ago.
Wish me luck.
