My Volvo started flashing an urgent warning light on the dashboard on Thursday afternoon. So today I called my local Volvo Dealership to get a service appointment. I can’t believe for an urgent brake problem they booked the appointment out 3 weeks. My almost 4 year old car does not even have 11,000 miles on it yet.
I then asked if the car was still safe to drive.
They replied that they were not sure.
So I will be without a car for 3 weeks. Between the Snowbirds erratic driving and the college students it is a better choice not to take any unnecessary risks. I have not been without a car at my beck and call since I was 16, so last century. So I will make sure my Lyft app is updated. I will renew my Shipit subscription. Sit down with calendars out so John and I can mesh our schedules. Do much for independence.
This will require more planning than I am use to for things like shopping. Going out to knit with friends. Running the odd errand.
If you can’t already tell, I am quite miffed at my local Volvo Dealership. I really wish we had a second Volvo dealership in town. We don’t trust the brakes enough to drive to Phoenix. This is the only time since so last century that it took more than a few days to get my car serviced for an urgent problem. If I had an urgent problem with my GM, Toyota, VW, Mazda or Honda all the dealerships got me in the same day I called or the next day. I really don’t know what the deal is in making me wait 3, yes 3 whole weeks for service. Are they trying to say that they are too elite to service what they sell?
My question is, does anyone else have this problem with their Volvo dealership or is our dealership just especially not good at their basic function. The function being to service what the sales department sells in a timely manner.
This leads to the next question to ask when buying a new car. How soon can the service department get me in for an urgent problem. How long does it take to Schedule routine maintenance?
With this lack of getting timely service for my Volvo, I probably would not buy one again. This was supposed to be my dream car. It’s turning into more of why did I think this car was so special? Why is the dealership almost as snobby as the Lexus dealership? For heavens sake it’s just a car.
