Showing posts with label Labs. Show all posts
Showing posts with label Labs. Show all posts

Tuesday, August 16, 2022

To Be Filed Under WTF

 Dear Lab,

A patient should not be able to knit over 2 inches on a hat while waiting for an appointment.  

I do admit that I don’t get out much. But I do not like what happened today.  I needed to be at a lab at 7:00 am for a 7:45am test or it would be rescheduled.  I saw most employees arrive at 7:30am including the gal who did my testing today.  Why do I have to be there  30 minutes before the employees? I can see 10 to 15 minutes early but 45 minutes is getting a little rude.   What is the justification for this? Do they literally call the employees to come in once we the patients show up and check in.  

They also did not pay me to sit around or give me a discount on the bill. They did not offer my ride a refreshment. But if I would have been late they would have canceled.  If I was a no show they would have billed me.  

Is this the new normal for lab testing?  When did some provider’s become so rude?   Yes, it is rude to make the customer show up before the employees and just wait.  

The gal who did the testing was nice snd polite. I know she did not set the policy.  

By the way I got the first stripe knit and the second started on my current hat.  Thank heavens for my knitting of I would have been more irate than I was.